How can we help you? 

Please take a look at our frequently asked questions. We’re here for you and are committed to giving you the best service and fit.

Can’t find what you’re looking for? Still unsure? Simply contact us and our team will guide throughout the process. We will do whatever it takes so you have the perfect swimsuit or active clothing for the ultimate experience and body sculpting look.

Who is MEL?

MEL is the creative dream come true of Melisa Ran, a business woman with a “fetish” and passion for amazing and stylish swimsuits, as well as exotic beach vacations. Melisa realized that if she was to get the perfect swimwear, originally designed and with a premium “feel” to it, but one that also provided exceptional body sculpting and was comfortable to wear, she had to create it herself. From a single self-made model, MEL was born and is now a growing fashion brand that re-defines the user experience of wearing and using swim and active wear.

Alongside Melissa’s passion and drive for creativity and for innovative swimsuits and active-wear, MEL is also powered by like-minded experts and professionals that live and breathe high-end premium fashion, from design, through fabric selection and to the latest and best production technologies.

Where does MEL ship to?

MEL is a global brand. So, we ship globally, anywhere you are and anywhere you want to achieve the best designer swimsuit experience. We ship worldwide using DHL as an international courier service.

How much is shipping for MEL products?

MEL offers free global shipping on all orders over $200. Since MEL ships globally, all other orders’ shipping rates are calculated based on your destination country. We proudly produce all MEL’s items in Israel, so packages are sent from our Tel Aviv headquarters.

How do I know which size to order?
We offer choices for any woman and any body type, so you’re sure to find the perfect match. Also, MEL offers body sculpting figures that make you look even more beautiful.

Generally, our items are according to the standard size chart:

  • Small – 36-38
  • Medium – 38-40
  • Large – 40-42

If you’re still unsure about the correct size, feel free to contact us via email and we’ll guide you through the process and help you choose your perfect garment.

Is online shopping at MEL secure?

Yes! We don’t only do everything to guarantee that you have the absolutely perfect buying and user experience, we also value your privacy and security. MEL’s website and eCommerce systems are completely secure using the highest security and encryption level.

MEL’s website is secured using SSL encryption technology for all transactions. Also, we NEVER share or sell your contact info or personal data to anyone. Look at your browser’s URL field; you’ll see that our address starts with https: That S means you’re safe and secure.

What payment methods does MEL accept?

Being a global and innovation driven brand, we naturally accept most major payment methods, so just choose what works best for you! We accept the major credit cards – Visa and MasterCard. We’re constantly working on adding more payment methods.

Need to use another payment method? Don’t despair! Just contact us and we’ll figure something out 😊

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